Customer Excellence Coordinator — بغداد

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بغداد

Customer Excellence Coordinator — بغداد
جهة العمل
Ora Developers Horizon Iraq
أوقات الدوام
6 days per week
الشروط المطلوبة
Bachelor's degree in Business Administration, +2 Previous experience, Good command of English and MS Office

Customer Excellence Coordinator

Madinat Al Ward, Ora Developers Horizon Iraq is looking for a Customer Excellence Coordinator to join our team.

Key Responsibilities:

1- Handle customer inquiries, requests, and complaints professionally.

2- Coordinate with internal departments to ensure timely resolution of customer issues.

3- Follow up on customer cases and maintain accurate records.

4- Support customer satisfaction initiatives and service improvements.

5- Prepare reports on customer interactions and feedback.

Requirements:

1- Bachelor's degree in Business Administration or a related field.

2- +2 Previous experience in customer service or customer relations.

8- Strong communication, problem-solving, and organizational skills.

3- Good command of English and MS Office.

Location: Ora HQ, 14 Ramadan Street, Baghdad

Working Days: 6 days per week

Interested candidates are invited to send their CVs to ((البريد مخفي — اضغط لإظهاره)), mentioning Customer Excellence Coordinator in the email subject line.